Online consultations for clinics: online meeting software for clinics and practitioners who offer remote consultations where the rules allow

Many clinics offer follow-up conversations by video so patients avoid a long trip. KEZAYO provides private rooms with a waiting room, so each patient is admitted one at a time. Practitioners remain responsible for following the telemedicine rules that apply to them.

KEZAYO Meet is made in India by BIDUA Industries and is priced in rupees, so you can try it free and pay only when you need more.

What makes online consultations for clinics hard online

Patient privacy

A passcode, the waiting room and meeting lock keep consultations private and let the practitioner admit one person at a time.

Elderly patients and simple access

Patients open a link in their phone browser with no app or account, which helps people who are not comfortable with technology.

Sharing reports

Share a lab report or image on screen so both sides look at the same document during the call.

Appointment flow

Use one room for the clinic and let the waiting room act as the digital queue.

How to run online consultations for clinics on KEZAYO, step by step

Send the appointment link by message or e-mail.
Open the waiting room and admit the patient when ready.
Review reports on screen if needed.
Summarise the advice in chat so the patient has it in writing.
Close the room and admit the next patient.

KEZAYO features that help

Host controls

Waiting room, meeting lock, passcode, mute controls and co-hosts keep the meeting orderly and private.

Join from a browser

Guests join from a link in their browser — no install and no account needed — on a laptop or a phone.

Screen sharing

Share your whole screen, a window or a tab, so slides, spreadsheets, code or a recorded lesson are visible to everyone.

In-meeting chat

Share links, answers and files in chat without interrupting the speaker.

Scheduling and calendar

Schedule meetings in advance, share the link and keep upcoming sessions in one calendar.

Server-enforced roles

Who is host, co-host or attendee is decided by the server, so nobody can promote themselves from a modified browser.

Tips from teams who do this every day

Tell patients to test audio before the appointment.
Keep the meeting locked once the patient joins.
Do not record without clear consent.

Before you start: a quick checklist

Wellness and care conversations depend on privacy and comfort. Keep the setup simple, the room protected and the tone calm.

Use a unique room and a passcode for each client
Enable the waiting room and lock the meeting once the client joins
Check lighting and background privacy
Agree what will and will not be recorded
Have a backup way to reach the client if the connection drops
Send any notes or exercises afterwards

Mistakes to avoid

Recording without clear consent
Reusing one open link for many clients
Assuming clients can handle complex setup — keep joining to one link
Forgetting that KEZAYO is a meeting tool, not a substitute for professional or regulatory requirements

Which KEZAYO plan fits?

A clinic with short appointments can start on the free plan; longer or busier practices should consider a paid plan.

Plan	Price	Participants	Meeting length
Free	₹0	up to 100	50 minutes
Starter	₹499 / month	up to 100	up to 4 hours
Pro	₹1,499 / month	up to 150	up to 12 hours
Business	₹2,499 / month	up to 300	up to 24 hours

Need a one-off big session? A Day Pass costs ₹2 per seat for 24 hours, paid from your wallet. See the full pricing.

Frequently asked questions

Can patients join without installing an app?

Yes. A patient opens the link in a phone or laptop browser and joins as a guest, which works well for people who are not used to apps.

Is the call private?

You can protect each call with a passcode, the waiting room and meeting lock so only the person you admit can join.

Does KEZAYO replace a medical platform?

No. KEZAYO is a general meeting tool. Clinics should follow the regulations that apply to remote consultations in their area.

Is KEZAYO Meet free to start?

Yes. There is a free plan, and paid plans or a pay-per-seat Day Pass are available when you need longer meetings or larger audiences. All prices are in rupees.

Do participants need to install an app or create an account?

No. Guests join from a link in their browser. The Android, Windows, macOS and Linux apps are optional.

Which devices and browsers work?

Chrome, Edge, Safari and Firefox on laptops and phones, plus apps for Android, Windows, macOS and Linux.