How to join on a slow internet connection
KEZAYO keeps audio clear first, and a few habits help even more on weak networks.
Steps to keep a meeting usable on weak internet
- Move closer to the router or use a cable.
- Close other apps that use the internet.
- Turn off your video if the connection is poor.
- Use the app rather than a heavy browser tab.
- Ask others to turn off video to save bandwidth.
Tips
- Test your connection before important meetings.
- Use mobile data as a backup.
- Avoid downloads during meetings.
Frequently asked questions
Will audio keep working?
Audio is prioritised.
Should I turn video off?
Yes, if the connection is weak.
Does the app help?
The apps can be lighter than a browser tab.
Related guides
Need more help? Visit the Help Center or contact us.
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